GET REMOTE SUPPORT


Support -

At SWIT, we believe in providing exceptional support services that empower our clients and enable them to thrive in an increasingly digital world. Our philosophy is centred around three core principles: reliability, expertise, and customer-centricity. We strive to embody these principles in every interaction and deliver unparalleled support tailored to each client’s unique needs.

Our philosophy will always extend beyond mere support; it encompasses fostering long-term partnerships, enabling growth, and delivering tangible value. We aim to become a trusted advisor for all our client’s IT needs, helping them harness technology to achieve their business objectives and enhance their digital lives. With our reliable, expert, and customer-centric support, we strive to be the go-to partner that unlocks the full potential of technology and drives success for our clients.

Together, let’s build a resilient IT infrastructure, overcome challenges, and embrace the opportunities that the digital era offers.

Support Pricing

FREE

Remote Support

Normal Charges apply after 10 minutes

10 minute increments

$40.00

Half Charge

– Software Install

$80.00

Minimum Charge

Inc GST

$120.00

Hourly Rate

Inc GST

Hardware Repairs

We can look at your Server, Desktop or Laptop Hardware issues and supply a quote to fix the issues. Give us a call or drop into the shop and we will help you out.

Warranty Services

Purchased your PC or Laptop through South Western IT? We have you covered. If anything goes wrong then bring it back to us and we will sort out the warranty for you. If you purchased the device some where else we are happy to help for a small fee.

Remote Support

Have PC / Server issues but still have Internet Access? We can remote into you system and fix those issues. Give us a call.

OnSite Support

Need onsite support? We have you covered. Just give us a call and we would be more then happy to come and look at your Business or Home PC, Network or Server Issues.

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