IT Technician (Full-Time)
Colac, Victoria • Monday–Friday • 8:30am–5pm
South Western IT is growing, and we’re looking for a friendly, motivated person to join our dedicated team. This role is ideal for either an experienced IT professional or someone with strong communication and problem-solving skills who is eager to learn. IT experience is a bonus but not essential. We can provide full-on-the-job training for the right person.
About the Role
You’ll be working across a mix of retail, technical support, and business IT environments. Every day is different, from helping walk-in customers, to supporting local businesses, to advising clients on the right tech solutions for their needs.
Key Responsibilities
- Provide front-line technical support and troubleshooting for home and business customers
- Assist customers with sales, product advice, and general IT enquiries
- Build positive client relationships and deliver an exceptional customer experience
- Perform onsite visits to local clients when required
- Support the team by contributing ideas, improvements, and a positive attitude
- Help maintain and set up computers, networks, and IT equipment
What We’re Looking For
- Strong communication and interpersonal skills
- Great problem-solving ability with a willingness to learn
- Customer-focused, friendly, and confident in talking to people
- IT experience, retail experience, or technical knowledge is advantageous
- Ability to work in a fast-paced, ever-evolving industry
Why Join South Western IT?
- A supportive and dedicated team that values growth and development
- Exposure to a wide variety of hardware, software, networking, and cybersecurity tools
- On-the-job training, development opportunities, and hands-on experience
- A respected local business that supports the community
How to Apply
Send your resume and cover letter to: [email protected]
Applications are open to school leavers, career changers, and experienced technicians. If you’re a great communicator who enjoys helping people, we’d love to hear from you.